Everywhere Commerce

Payments used to be treated as a feature. Now, they’re becoming a strategic growth engine for software businesses.

In this episode of Everywhere Commerce, Siobhan O’Neill-Schwenk sits down with Ben Weiner of Nuvei and Andres Ricaurte of ECI to explore what it takes to build and grow a successful embedded payments business.

From the back office of a lumberyard chasing Tuesday collections, to executive-level transformations at leading software firms, this conversation details the evolution from “payments as a feature” to “payments as a business”, and why the difference is everything. Andres and Ben discuss why executive ownership matters, how vertical-specific payment strategies unlock true value, and the importance of focusing on business outcomes rather than payment transactions.

If your company is looking to turn payments into more than a feature, this conversation offers practical lessons on where to focus, what to measure, and how to build for long-term growth. Tune in now!
 

Chapters

00:00 - Introduction

01:42 - Explaining Payments to a Five-Year-Old

05:16 - Turning Payments from Feature to Strategy

07:24 - The Real Pain: Payment is More Than Moving Money

10:12 - Why Industry-Specific Solutions Matter

11:28 - Monetizing Payments: Strategies and Adoption

16:38 - Metrics That Matter: Company Wins vs. Customer Wins

19:00 - The Next Shift: Embedded Working Capital

20:26 - The Future of Payments: Context & People

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Presented by Nuvei
https://www.nuvei.com

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Travel looks easy until you peek behind the curtain. 

Booking across currencies, juggling fraud checks, and wrangling ancient systems, every trip is a high-wire act few customers see. This episode of Everywhere Commerce asks: why are travel payments some of the hardest in the world, and what’s really at stake when checkout breaks?

Join Siobhan O'Neill-Schwenk, Keli Sandeman from Virgin Atlantic, Damien Cramer of Nuvei, and industry consultant Paul van Alfen as they reveal the invisible complexity behind every flight, hotel, and holiday. Key topics include the outdated infrastructure powering global payments, the massive revenue lost to false declines, with 1 in 6 travelers wrongly turned away, and the strategies leading airlines use to recover lost sales and optimize approvals. The episode also tackles the looming impact of AI-driven booking agents and what could happen when machines book your next trip.

Whether you’re scaling a global marketplace or booking your next adventure, tune in for high-stakes stories, essential insights, and actionable fixes that keep money flowing and journeys on track.

Chapters

00:00 - Introduction

01:24 - Why Travel Payments Are So Challenging

03:28 - The Problem of Payment Declines

09:10 - Outdated Infrastructure and Legacy Systems

12:58 - Prepayment Risk in Travel

15:34 - Winning Back Lost Customers

16:52 - Importance of Localization

18:12 - Scaling Payment Methods Globally

21:01 - The Role of Customer Preferences

22:01 - The Impact of AI and Agentic Commerce

25:28 - Why Travel Is the Hardest Payment Challenge

26:17 - The Future of Travel Payments

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• Instagram @Nuvei
• LinkedIn @Nuvei

Presented by Nuvei
https://www.nuvei.com

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Smooth checkouts hide a messy secret: behind every tap, swipe, and scan, dozens of systems must synchronize in milliseconds or sales (and trust) vanish. This episode of Everywhere Commerce pulls back the curtain on the unseen machinery making seamless payments possible.

Join Siobhan O'Neill-Schwenk as she sits down with Mike Farrell of FreedomPay and Steve Vincent of Nuvei to expose where unified commerce ambitions run into real-world complexity. Explore how minor cracks between apps, loyalty systems, and processors can become major revenue leaks, often unnoticed.

Hear why 99.9% payment uptime isn’t enough, how global brands lose billions to invisible declines, and why true unification isn't about having fewer vendors but smarter, resilient controls.

From late-night football rushes to AI-powered shopping agents, learn actionable steps to keep revenue flowing, customer trust unbroken, and every new channel future-ready.

Tune in for more on building payment stacks that scale, flex, and never let a loyal customer slip away.

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Presented by Nuvei
https://www.nuvei.com

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Global brands may sell everywhere, but customers still expect payment experiences that feel familiar, trusted, and local.

In the first episode of Everywhere Commerce, host Siobhan O’Neill-Schwenk is joined by Adina Pop, Efi Dahan, and Monika Król to examine why payment experiences that succeed in one market often fail in another. They discuss the role of local payment preferences, consumer trust, and cultural habits in shaping conversion and growth.

Drawing on examples from Poland, Brazil, Belgium, Portugal, China, and the Netherlands, the conversation explores the balance between global scale and local expectations. From the rise of market-leading local payment methods to the future of interoperability and AI-driven commerce, the episode highlights what merchants need to know to succeed across borders.

Listen in to learn why localization isn't just part of the checkout experience, it's often the deciding factor behind a successful sale.

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Presented by Nuvei
https://www.nuvei.com

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Global commerce has never been more accessible, yet the payments that power it have grown increasingly complex. Welcome to Everywhere Commerce, where we examine the systems driving global growth. Hosted by Siobhan O’Neill-Schwenk and produced by Nuvei, this podcast explores how payments infrastructure shapes the outcomes that matter most to global businesses, including conversion rates, customer experience, and international expansion.

Each episode looks at the realities behind modern commerce, from regional differences in checkout expectations to hidden revenue loss caused by false declines, and the growing role of AI in purchasing decisions. Through conversations with merchants, networks, and operators, the series provides a clearer view of how these systems are designed, managed, and optimized. New episodes begin in July 2026. Follow Everywhere Commerce and listen on your preferred podcast platform.

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This podcast is presented by Nuvei - the infrastructure for every payment, everywhere.
https://www.nuvei.com

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.