In this Snippets episode, Leon Goren speaks with Dave Jones, President and CEO of Bento Sushi, about the evolution of one of Canada’s most recognizable food brands. Dave reflects on Bento’s growth from a single storefront in Toronto to a North American leader, with operations spanning retail, franchise, and large-scale manufacturing.

Dave shares how the business has adapted over time, including the shift from in-store preparation to a growing delivery and manufacturing model, and what it takes to scale in a highly competitive market. He speaks candidly about the importance of protecting the core business, staying close to customers, and avoiding complacency as organizations scale. Drawing on firsthand experience, he highlights how even successful companies can be caught off guard when focus shifts too heavily toward growth. 

Tune in for a grounded conversation on maintaining a resilient business in a competitive market.