<p>Jennifer Curtis and Jeffrey Moore discuss recent ZS insights and trends in #customerengagement.</p>

Jennifer Curtis and Jeffrey Moore discuss recent ZS insights and trends in #customerengagement.

Evolving Marketing in the Now, Near and Far

Staying connected with consumers in today’s rapidly evolving digital world is crucial. So, how do companies deliver personalized experiences while meeting customers where they want to be engaged? On “Reinventing Customer Experience”—the first in a series of podcasts from ZS called “Impact Stories”—ZS’s Arun Shastri and Gopi Vikranth chat with digital, analytics, technology and customer experience leaders from various industries and organizations to understand how they are engaging their customers. Each episode covers a variety of topics, from how companies are transforming their customer experience programs and how they’ve adapted during the COVID-19 pandemic to how they see digital engagement evolving in the future through the use of tools such as AI.

Share Evolving Marketing in the Now, Near and Far

Sign up to save your podcasts

Evolving Marketing in the Now, Near and Far

Evolving Marketing in the Now, Near and Far