In a special, must-listen episode of Registry Insider, CEO Bill Seifarth and other National Registry leaders share an inside look at the major system upgrade (CAR update) that went live on July 14. They speak candidly about the challenges users have experienced, the immediate steps being taken to address them, and the broader vision behind this significant digital transformation. This episode isn’t just an update. It’s a thoughtful conversation about progress, accountability, and the long-term improvements this upgrade will deliver for the entire EMS community. Whether you're a candidate, a program director, a state official, or anyone impacted by the changes, tune in to hear how the Registry is responding and what’s ahead.