<p>In this week's podcast Tim will talk about, is your customer service up to that of Mickey Mouse? How to form lasting customer relations using Disney’s H.E.A.R.D. methodology.</p>

In this week's podcast Tim will talk about, is your customer service up to that of Mickey Mouse? How to form lasting customer relations using Disney’s H.E.A.R.D. methodology.

Exceeding Customer Expectations

Your dealership is a complex and specialized business. Sales, service, parts, and often rentals. In many ways, operating a dealership is like operating several businesses at once, each with its own challenges and potential. In each session of "Elevate Your Dealership " podcast, Tim Parsons of HBK Dealership Solutions will discuss techniques and tools you can employ to take your dealership to the next level.

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Exceeding Customer Expectations

Exceeding Customer Expectations