<p>In this episode, Horst Schulze, founder and former COO of The Ritz Carlton Hotel Company, discusses how a strong vision for the entire stakeholder ecosystem, not just shareholders, leads to excellence. He shares his views on talent management, strategy execution, leadership, customer service and employee engagement. </p>

In this episode, Horst Schulze, founder and former COO of The Ritz Carlton Hotel Company, discusses how a strong vision for the entire stakeholder ecosystem, not just shareholders, leads to excellence. He shares his views on talent management, strategy execution, leadership, customer service and employee engagement.

Excellence Is No Accident with Horst Schulze

The Gartner Talent Angle podcast is a new and exciting approach to talent management. Every month, we'll talk with those on the forefront of HR innovation — innovators, academics, HR professionals, economists, coaches — to explore the most interesting and cutting edge ideas in the world of HR and people development. Join us as we reimagine talent.

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Excellence Is No Accident with Horst Schulze

Excellence Is No Accident with Horst Schulze

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