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In the 1980s, public relations academics researched that dialogue - two-way balanced communication - was the ideal. We examine this Excellence Theory through two case studies: Boaty McBoatface from 2014 and the NHS improvement consultation in 2024.
By Alan AnsteadIn the 1980s, public relations academics researched that dialogue - two-way balanced communication - was the ideal. We examine this Excellence Theory through two case studies: Boaty McBoatface from 2014 and the NHS improvement consultation in 2024.