In the latest podcast session, Analytics Insight joins Piyush Gupta, President of Kestone to discuss significant of the AI-bot industry. Piyush puts the spotlight on the need for bots to improve customer and user experience, and India’s first AI-powered Virtual Event Smart Assistant bot for the virtual events industry named Virsa. Listen to the podcast to understand the features of this bot, its market significance, current and potential scope for target sectors, and how going forward, for the first time ever, virtual events will have more power over sessions.