Splunk [IT Service Intelligence] 2019 .conf Videos w/ Slides

“Excuse Me! Your Microphone isn’t on” – supporting 400 teaching spaces with Splunk & ITSI – A case study [Splunk Enterprise, Splunk Cloud, Splunk IT Service Intelligence]


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Do you remember the time when you had to attend lectures in person? Monash University has extended teaching hours and stopped repeating lectures. To provide flexibility to students and release pressure on finite campus facilities, lectures are now live streamed and are guaranteed to cover 100% of the classroom content. We are using Splunk and IT Service Intelligence (ITSI) to help monitor live streaming of lectures. It is impossible to manually monitor hundreds of teaching spaces in real-time and keep track of lecture schedules, the status of AV devices, microphones, and audio signals. Come and see how we at Monash University use Splunk ITSI glass tables to rule them all! Using ITSI we get real-time insights into service health and entity-level alerting based on ITSI thresholds.

Speaker(s)
Paul Brasier, Service Improvement Manager -Technical Services, Monash University
Ed Messina, IT Security and Risk Manager, Monash University
Rashmi Pokharel, Systems Engineer, Monash University

Slides PDF link - https://conf.splunk.com/files/2019/slides/IT1589.pdf?podcast=1576909575

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Splunk [IT Service Intelligence] 2019 .conf Videos w/ SlidesBy Splunk