<a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/2021673/open_sms">Send us a text</a>When we go into a business, like a restaurant or a car dealership, we have expectations.....they are either exceeded, met or we end up disappointed.  Many businesses are clueless as to why customers defect....it's because they fail at certain points on the transaction....I call them "Moments OF Truth".  Listen and learn how to be a "helpful" customer and a better business owner, whichever the case may be.Email Lennie at lennielawson2020@gmail.com

Send us a text When we go into a business, like a restaurant or a car dealership, we have expectations.....they are either exceeded, met or we end up disappointed. Many businesses are clueless as to why customers defect....it's because they fail at certain points on the transaction....I call them "Moments OF Truth". Listen and learn how to be a "helpful" customer and a better business owner, whichever the case may be. Email Lennie at lennielawson2020@gmail.com

<a href="https://www.buzzsprout.com/twilio/text_messages/2021673/open_sms" rel="noopener noreferrer">Send us a text</a>When we go into a business, like a restaurant or a car dealership, we have expectations.....they are either exceeded, met or we end up disappointed.&nbsp; Many businesses are clueless as to why customers defect....it's because they fail at certain points on the transaction....I call them "Moments OF Truth".&nbsp; Listen and learn how to be a "helpful" customer and a better business owner, whichever the case may be.Email Lennie at lennielawson2020@gmail.com

Expectations, Reality and the Moments of Truth that make or break a business

Lennie Lawson is a 46-year veteran of the auto industry, a current new car dealer, motivational speaker, and financial coach. He’s a straight shooter who tells it like it is—no fluff, no sales pitch. If you’re buying, trading, servicing, repairing, or just trying to avoid an expensive mistake, My Car Guru gives you the insider knowledge most dealers would rather you didn’t have. Lennie pulls back the curtain on the car business and gives you practical advice to improve your Car-Life—and maybe your Financial-Life too. Whether you’re curious about industry trends, need help navigating repairs, or just want a dose of good old-fashioned common sense, this is the podcast that cuts through the noise. No gimmicks—just real talk from someone who’s been in the trenches for over four decades.

Business

Entrepreneurship

Leisure

Automotive

Management

Lennie Lawson is a 46-year veteran of the auto industry, a current new car dealer, motivational speaker, and financial coach. He’s a straight shooter who tells it like it is—no fluff, no sales pitch. If you’re buying, trading, servicing, repairing, or just trying to avoid an expensive mistake, My Car Guru gives you the insider knowledge most dealers would rather you didn’t have. Lennie pulls back the curtain on the car business and gives you practical advice to improve your Car-Life—and maybe your Financial-Life too. Whether you’re curious about industry trends, need help navigating repairs, or just want a dose of good old-fashioned common sense, this is the podcast that cuts through the noise. No gimmicks—just real talk from someone who’s been in the trenches for over four decades.

Share Expectations, Reality and the Moments of Truth that make or break a business

Sign up to save your podcasts

Expectations, Reality and the Moments of Truth that make or break a business

Expectations, Reality and the Moments of Truth that make or break a business

More shows like My Car Guru's Podcast

Talking Cars (MP3)

The Ben Shapiro Show

Money Guy Show

The Matt Walsh Show

The Post Money Plan

Dateline NBC

TFL Car Chat

SmartLess

The Tucker Carlson Show