Recorded live at the HR Tech Fest Conference 2017 in Sydney, we are joined by Amy Cropper from Amazon who speaks about how a culture of experimentation and innovation allows employees to rapidly solve problems, fail fast and learn better ways of working. Customer obsession is a key focus at Amazon and extends to how they are using chatbots for recruitment.

Experimentation in HR supports customer obession at Amazon (at HR Tech Fest 2017)

Welcome to Humans of HR, part of the Leapgen NOW of Work network. A conversation about all things HR and future of work. We keep it real, raw and refreshing. We're not afraid to ask the questions or go where others won't. We're real people, having real conversations about real topics covering themes like HR Technology, Talent Management, Future of Work and Diversity and Inclusion. Follow us on Instagram @humans_of_hr. On Twitter @DaveGazz @HumansOfHRPod @Leapgen_ANZ

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Experimentation in HR supports customer obession at Amazon (at HR Tech Fest 2017)

Experimentation in HR supports customer obession at Amazon (at HR Tech Fest 2017)