Master every tough chat in the office

Are you anxious about giving feedback, managing underperformance or resolving conflict? In this episode of Work Unravelled, hosts Andrew and Scott share five expert strategies that will help you prepare, communicate and follow up so you can:

✔ Build a culture of open dialogue

✔ Prevent minor issues from becoming crises

✔ Achieve win–win outcomes every time


📌 Timestamps

• 00:32 Discussing Difficult Conversations at Work
• 01:26 Personal Experiences with Difficult Conversations
• 02:41 Types of Difficult Conversations
• 03:41 Approaching Difficult Conversations
• 06:09 Lessons Learned from Difficult Conversations
• 09:01 The Importance of Addressing Issues Early
• 19:51 Preparing for Difficult Conversations
• 23:40 Conducting the Conversation
• 27:07 Summarising and Next Steps
• 29:19 Conclusion and Final Thoughts

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👉Find Andrew online at: https://www.andrewlloydgordon.co.uk/
👉Find Scott online at: https://linktr.ee/scottfulton