Jia Lian Yang, Director of Storytelling and Communications - Forward Through Ferguson joins Megan and Tom in studio about the faults of being on hold when calling 911. 
Photo Credit: Frank Ladd

Jia Lian Yang, Director of Storytelling and Communications - Forward Through Ferguson joins Megan and Tom in studio about the faults of being on hold when calling 911. Photo Credit: Frank Ladd

Jia Lian Yang, Director of Storytelling and Communications - Forward Through Ferguson joins Megan and Tom in studio about the faults of being on hold when calling 911.&nbsp;
Photo Credit: Frank Ladd

Experts say we're dealing with an outdated, inefficient 911 system

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Experts say we're dealing with an outdated, inefficient 911 system

Experts say we're dealing with an outdated, inefficient 911 system