Product Chats

Exploring Product Principles With Scott Williamson of GitLab


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In this episode of Product Chats we explore Scott Williamson's Product Principles that he's developed over his long career in product management. Scott has led product at companies including GitLab, Twilio, SendGrid, and several others. His 9 Product Principles are the foundation he lays to build successful product management teams, so be sure to check out this episode to learn how he does it.

 

Time Stamped Show Notes

Transitioning your career into product [03:04 ]

How sales experience is a plus for product managers [04:09]

GitLab’s career development framework for product managers [05:02]

Tactics for collecting customer feedback [07:06]

Qualitative vs quantitative feedback [07:58]

The solution validation process [08:50 ]

How to prioritize what to build [09:45]

Traits of high-performing product managers [17:22]

Scott’s 9 Product Principles [19:23]

Caring Personally and Challenging Directly [22:33]

Developing a learning growth mindset for your organization [23:13]

You are not the customer [23:35]

How to prioritize relentlessly [24:53]


 

Links mentioned:
 

GitLab’s Product Management Career Development Framework

Intercom’s RICE Scoring Model

 

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