In this episode, we explore innovation, supply chain management, and the post-purchase experience with Nabil Malouli, SVP Global eCommerce & Returns at DHL.

Join us as we discuss how DHL navigates trends to provide cutting-edge solutions, the challenges of staying competitive in a crowded market, and the critical role of returns management in today's retail landscape.

We also dive into the importance of sustainability and best practices for optimizing logistics and post-purchase processes.

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⁠⁠⁠⁠Beyond The Buy⁠⁠⁠⁠ podcast connects listeners with industry experts, leaders, and founders, for a full immersion in the world of eCommerce, retail, technology, and sustainability. We brings you up close with the visionary founders and industry leaders behind some of the fastest-growing eCommerce and retail brands.

This show is powered by ⁠⁠⁠⁠ReturnGO⁠⁠⁠⁠ is a cutting-edge post-purchase platform for eCommerce stores that simplifies workflows while boosting revenue and sustainability - handling everything from the moment customers make a purchase online - returns, exchanges, warranty and order tracking.