Is a patient’s concern being overlooked, or is it simply a case of diagnostic uncertainty? In this episode of Within Normal Limits, Dr. Eric Zacharias is joined by Dr. Susan Sgambati, Senior Risk Manager at Copic, to explore the growing concern of medical gaslighting and its impact on patient safety, trust, and outcomes. The conversation examines how clinicians can unintentionally dismiss or minimize a patient's symptoms through cognitive biases, diagnostic shortcuts, communication missteps, and systemic pressures. Dr. Sgambati explains why medical gaslighting is often not intentional, identifies patient populations most vulnerable to experiencing it, and shares practical strategies for recognizing and addressing these behaviors in clinical practice.

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Disclaimer: Information provided in this podcast should not be relied upon for personal, medical, legal, or financial decisions and you should consult an appropriate professional for specific advice that pertains to your situation. Health care providers should exercise their professional judgment in connection with the provision of healthcare services. The information contained in this podcast is not intended to be, nor is it, a substitute for medical diagnosis, treatment, advice, or judgment relative to a patient’s specific condition.