CX Today's Susie Harrison hosts <a href='https://www.cxtoday.com/vendor/evaluagent/'>Evaluagent</a> CCO James Marscheider and Archit Kumar, Partnerships Manager at Assembled.In this episode, we consider:<ul><li>The top-line benefits of integrating QA and performance improvement software with WFM</li><li>Some use cases and challenges of using these platforms together</li><li>What constitutes a good integration partnership and the benefits that it brings to customers</li><li>The benefits of having a fully integrated best-in-category solution over an all-in-one solution</li></ul>

CX Today's Susie Harrison hosts Evaluagent CCO James Marscheider and Archit Kumar, Partnerships Manager at Assembled. In this episode, we consider:The top-line benefits of integrating QA and performance improvement software with WFMSome use cases and challenges of using these platforms togetherWhat constitutes a good integration partnership and the benefits that it brings to customersThe benefits of having a fully integrated best-in-category solution over an all-in-one solution

CX Today's Susie Harrison hosts <a href="https://www.cxtoday.com/vendor/evaluagent/" rel="noopener noreferrer">Evaluagent</a> CCO James Marscheider and Archit Kumar, Partnerships Manager at Assembled.In this episode, we consider:<ul><li>The top-line benefits of integrating QA and performance improvement software with WFM</li><li>Some use cases and challenges of using these platforms together</li><li>What constitutes a good integration partnership and the benefits that it brings to customers</li><li>The benefits of having a fully integrated best-in-category solution over an all-in-one solution</li></ul>

Exploring the Transformative Power a Best-in-Category Tech Stack can have on Customer Support

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Exploring the Transformative Power a Best-in-Category Tech Stack can have on Customer Support

Exploring the Transformative Power a Best-in-Category Tech Stack can have on Customer Support

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