Not all TPAs are created equal. In this candid conversation, Amanda Brummitt sits down with Matthew McCuen of Imagine360 to unpack what a third-party administrator actually does, why employers might choose one over a traditional insurance carrier, and how transparency, flexibility, and strategy make all the difference. If you’ve ever wondered whether TPAs are just claim processors or if they can help transform your healthcare strategy, this episode clears the air and offers a practical roadmap for making better decisions.