In this episode we discuss the relationship between User Experience and Technical Communication. Are they the same field, do they overlap, or are they distinct? How should we be preparing the next generation of technical communicators to work at the intersection between UX and TC? What skills do professionals need to be successful?

Emma Rose has spent her career crossing the academic and industry divide. She is currently an Associate Professor at the University of Washington Tacoma and an Adjunct Associate Professor in Human Centered Design & Engineering at University of Washington Seattle. Her research interests include participatory and human-centered design and developing methods to engage communities and marginalized populations in the design process. She is also the Past Chair of ACM SIGDOC, a professional organization dedicated to the design of communication. Prior to her academic career, she spent over a decade working at a User Experience consultancy helping organizations bring design thinking into their practices and product development. 

Emma  discusses the evolving state of UX and Technical Communication. She shares some of her recent research results that examine how the UX industry is changing. She also discusses the specific skills and dispositions early career professionals need to succeed in UX and how that is informing teaching and practice.

For transcript, links, and show notes: https://tccamp.org/episodes/exploring-the-intersections-of-ux-and-technical-communication/