The Expert Podcast

Exposing Car Dealers: Unveiling Sales Tactics Under Scrutiny


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Overview of FTC's New Rules for Auto Dealerships:

  • A few weeks ago, we discussed the Federal Trade Commission's (FTC) new regulations under Rule 5 (Section 5) regarding auto dealer marketing and sales processes.

What are Consent Decrees?

  • The FTC is not only passing new rules but also changing dealership operations using consent decrees.
  • The FTC investigates dealerships' advertising and business practices.
  • If questionable practices are found, the FTC can file complaints or regulatory actions.

What Happens with a Consent Decree?

  • Dealerships can choose to fight the action or negotiate.
  • Instead of a trial or large fine, dealerships sign a consent decree, agreeing not to use specific tactics and abide by the rules.

Clarifying Vague FTC Rules:

  • Consent decrees help clarify vague FTC rules. For instance, the rule saying “no misleading practices” could mean dealerships must include a vehicle's VIN in advertisements for pricing accuracy.
  • Consent decrees provide specific and clear guidelines to dealerships.

Creating Precedents and Widespread Compliance:

  • Once a dealership signs a consent decree, it sets a precedent for other dealerships.
  • If a group of dealerships follows the same rules and others do not, the FTC can target non-compliant dealerships, labeling their actions as anti-competitive.

FTC's Strategy for Enforcement:

  • The use of consent decrees expands compliance across the industry, ensuring proper advertising, pricing, and sales tactics.
  • It covers everything from finance department add-ons like warranties and GAP insurance to things like nitrogen tires.

Why Consent Decrees Matter:

  • The FTC uses consent decrees as leverage to ensure dealerships operate within the legal environment for proper advertising, marketing, and sales practices.
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