The Expertise of Emotionally Intelligent Luxury

Extraordinary Customer Experiences: A Series - The Rare vs Everyday ECEs


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Luxury Institute's latest podcast series explores Extraordinary Customer Experiences (ECEs) and the emotional intelligence elements required by top professionals to deliver them consistently and successfully. In Chapter 2, Luxury Institute defines the rare vs the everyday Extraordinary Customer Experiences and share ECE stories of three leading luxury brands: Cartier, Brunello Cucinelli and Aman. 

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The Expertise of Emotionally Intelligent LuxuryBy The Luxury Institute

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