Guest Name:
Doug Sandler - The Nice Guy

Guest Intro:
Today, I have a real treat for you. My guest is Doug Sandler. Doug has over 30 years of business experience as an entrepreneur and a leader. His book Nice Guys Finish First is ranked number one as an Amazon Best Seller. That's pretty freaking cool.

As a podcaster, Doug has interviewed Arianna Huffington (who is really famous and popular, if you guys don't know, from Huffington Post), Dan Harris from Good Morning America, the White House Chief of Staff, and dozens of other celebrities.

He specializes in teaching others the How To's of building relationships and strengthening connections. So as you could tell, I probably need him for than anybody. I'm glad to have him on here.

 

Topics We Discuss:
A brief timeline of Doug's career
His best system in place: The Nice Guy 30
The power of returning communication and being genuine with it
Following up is critical
Managing day-to-day efficiency: Writing down all your responsibilities
Developing your schedule based off your priorities
Giving yourself permission to walk away from emails and social media
Major challenges among organizations: Communication and Relationships
Creating relationships focused on problem resolution over money
How to deal with small margin businesses: Be more human.
Hiring for greatness: Empowering employees, trust, personality over resume
Getting data from customers and your frontline employees: Simply ask
How to run good customer surveys: Preparation is key.

Books, People, & Resources:
The Nice Guys on Business Podcast
www.dougsandler.com
Zombie Loyalists by Peter Shankman

Book recommendation:
Who Moved My Cheese? by Spencer Johnson