Effective Complaints Resource Blog

Facebook is Holding My Email Address Hostage!


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Disclaimer: The views and opinions stated in this podcast are just that, one person’s views and opinions shared freely on the internet while exercising the freedom of speech guaranteed in the United States Constitution.  Visit the Effective Complaints Website In today's podcast, I talk about how Facebook is holding my email address hostage by allowing someone that has fraudulently signed up for an account using my email address to continue using it with reckless abandon! This is a really good example of a company that uses a variety of underhanded tactics to keep from being contacted, and there's irony in the fact that Facebook CEO Mark Zuckerberg is a proponent of so many "open policies" in terms of making everyone's information available to the world, yet Facebook itself employs a variety of means to insure that you can't find out any information about contacting their company directly. Feel free to click on the podcast in the player below, or read the following for my "rant":  More than a month ago, someone in some African country, fraudulently used one of my email accounts and signed up for a Facebook account.  Facebook, somehow let them continue to keep this account, and move forward without them having access to my account to do whatever confirmations that were necessary, and this person continues to get notification messages sent to my account. It’s clear from the messages that I’m receiving, that the person who signed up for this account, knows that they did so on a fraudulently obtained email address, because they keep adding friends, participating in a variety of different Facebook activities, and notifications of such activities keeps getting sent to my email address. I have tried to find some way to contact Facebook and let them know that this is the wrong email, but any email address I can find, does not work, or says it’s been discontinued and that I should refer to their Frequently Asked Questions page, but the Frequently Asked Questions page doesn’t lead you to a resolution, it just takes you into an endless loop of questions that don’t really answer your query.   I’ve even gone so far as to search out other means to contact the company Facebook and get my email account removed from their service and get them to take note of this issue and rectify it, but all attempts at this have failed, because as probably the largest company for having everyone’s account information and details, and with a CEO like Mark Zuckerberg who is infamously known for wanting everyone’s information to be public and for things to be transparent, Facebook itself is very secretive and shady when it comes to showing you how you can get in touch with someone that can get an issue resolved within their company. They have an INTENTIONAL system of checks and balances that insures that you can’t find a real live person who can take ownership of an issue and see that it gets fixed and this is showing just ONE MORE REASON why Facebook and all the information they hold is a very dangerous threat to people and companies throughout the globe. And to be clear, I do have a Facebook account, so that’s how I say confidently that the person who is fraudulently using my other email account is doing so with the full knowledge that they shouldn’t be!  Every time you log into Facebook, you have to give your email and password, and there’s NO WAY that someone can mistakenly enter an email address that isn’t theirs time after time, week after week, and continue to add friends and events and all sorts of other things via the Facebook interface! Now we see how Facebook can tout that it has "500 million users", it’s holding innocent people’s email addresses hostage to build up its numbers!  Yes, Facebook has allowed someone to STEAL my email address and use it fraudulently for SEVERAL MONTHS, and they won’t even allow ME, the OWNER OF THE EMAIL ADDRESS any means of recourse for reporting this issue besides creating this podcast
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Effective Complaints Resource BlogBy Managing Editor, EffectiveComplaints.com