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In this episode of This is HCD, Gerry Scullion speaks with Adam B. Cochrane, an experienced design leader currently at Staffbase in Berlin. Together, they explore the often-overlooked power of facilitation in design—and why it’s a crucial skill for any designer hoping to make a meaningful impact. From working at Lufthansa and Zalando to his current role, Adam shares lessons learned about enabling teams, the value of psychological safety, and how even introverts can become brilliant facilitators.

We explore:
🧠 Why facilitation can supercharge your design career
🎤 How introverts can become incredible facilitators
🛠️ The role of psychological safety in team success

Adam shares brilliant insights from his time at Lufthansa, Zalando, and now Staffbase – plus practical advice for anyone wanting to step up and lead better conversations at work.

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