Our episode today comes to you on locations from New York, NY and Chicago, IL. Pat O’Donnell (Vice President of Payment Processing at YoungWilliams) hosts and covers a conversation with Andree Tenemas-Chavez (Citywide Program Manager & Resource Coordinator at the Center for Court Innovation Parent Support Program), Nicholas Palos, Esquire (Support Magistrate in the New York State Family Court), and Katherine Wurmfeld, Esquire (Director of Family Court Programs at the Center for Court Innovation). They discuss procedural justice for the child support program, alternatives to the traditional contempt process, how to engage participants, and identifying and addressing the barriers for the people that the child support program serves.