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FAQ: What is Ivanti Neurons?


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DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti, ServiceNow, Remedy, Infor, or Sage. Any use of the software product names is descriptive of product experience/skillset or used to review the ITSM and CRM products.

I get this question alot from my ITSM clients that use the Ivanti Service Manger (formerly HEAT) toolset.

Ivanti Neurons is the latest name change and rebranding of Ivanti’s Product Line.

What was launched as a separate product, “Ivanti Neurons”, and replaced Ivanti Cloud, now has become the new name for the Ivanti Products for ITSM, ITAM, UEM, etc.  You could call it a “shift left name change”

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ITSM Podcast covering Latest Solutions & Best PracticesBy Gregor Anton, Freelance Consultant with 100+ ITSM/ITAM/CRM Implementations