Commerce Conversations

Fast(er) Payments with Rich Clow (BofA)


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Rich Clow's Role and Team:

  • Rich Cloud leads payment innovation at Bank of America.
  • Focus on evaluating new technologies and solutions.
  • Assessment of new networks, checkout solutions, and step-function capabilities.
  • Pro-stage gated process for evaluating and validating solutions.
  • 75% of his time dedicated to consumer and small business solutions.
  • 25% of the time with the GTS function, bringing Bank of America capabilities to large corporates.

Real-Time Payments Basics:

  • Real-time payments involve instant settlement of funds between banks.
  • Reduces risk and friction compared to existing frameworks like ACH.
  • Credit transfers with an evaluation of account standing before sending.

Importance of Real-Time Payments:

  • Speed of funds transfer is the essence of real-time payments.
  • Enables the development of innovative solutions for consumers and corporates.

Consumer Transactions with Real-Time Payments:

  • Immediate confirmations in consumer transactions.
  • Improved bill pay experience with proof of fund availability.
  • Introduction of "Request for payment" user experience.

Corporate Implications of Real-Time Payments:

  • Significant opportunities for collections departments.
  • Ensures timely payments with proof of fund availability.

Real-Time Payments Landscape:

  • Two main networks for real-time payments in the United States: FedNow and the Clearing House.
  • Similar to the existence of multiple networks for ACH and wires.
  • Competition is expected to drive better innovation, cost, and terms, similar to Visa and MasterCard in the card payments space.

Fintech and Developer Impact:

  • Successful FinTechs leverage tools and standards from networks to create innovative user experiences.
  • Integration of standards like ISO 8583 and ISO 20022 into businesses and applications.
  • Continuous innovation in payment flows, such as virtual cards for B2B payments.

Looking Forward:

  • Real-time payments are considered transformative in the payment landscape.
  • Predicted to be a major shift in payment experiences, comparable to the evolution from knuckle-buster credit card authorizations to modern payments.
  • Global adoption of real-time payments in various markets, with the U.S. learning from international experiences.
  • Emphasis on collaboration and partnerships to accelerate innovation and time to market.
  • Acknowledgment that real-time payments will play a significant role in the majority of payment settlements globally.
  • Recognition of the need for inspiration from markets ahead in real-time payments, fostering a collaborative and iterative approach to innovation.

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