B-Compliant Podcast (Feed Disabled)

FCA Priorities, Consumer Understanding and the Thin Grey Line


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In this episode of B-Compliant Podcast, Vicky Pearce and Rachel MacRae unpack the latest FCA developments affecting advisers, wealth managers and compliance teams. The discussion covers the FCA’s pensions and mortgages regulatory priorities, the regulator’s findings on consumer understanding under Consumer Duty, and the practical risks highlighted in Vicky’s recent Money Marketing article on the “thin grey line” between factual explanation and complaints handling.Expect a practical, professional roundup focused on what firms should be reviewing now, including governance, testing, record-keeping, vulnerable customer support, fair value, suitability and internal boundaries when handling historic advice conversations.FCA pensions supervisory priorities and the role of Consumer DutyConsumer understanding: testing, evidence and governance expectationsMortgage and second charge themes including advice quality, affordability and feesThe compliance risks in straying from facts into complaints or claims activity
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B-Compliant Podcast (Feed Disabled)By B-Compliant Ltd.