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You can’t reason people out of fear.
In this episode, Joe explains why resistance at work is rarely about logic or data — and almost always about anxiety, identity, and self-protection.
You’ll learn how to recognize fear when it shows up as pushback, how to respond without escalating conflict and why emotional intelligence is just as important as technical skill if you want your work to survive.
This is about understanding what’s really happening in the room — and protecting yourself in the process.
...........................................................
Special thanks to the incomparable Lisa Baskett for her amazing late-night-DJ-smoother-than-silk voiceover ;-)
If this episode resonated, consider subscribing to Making UX Work.
Each episode explores the human side of UX and product careers — confidence, power, impostor syndrome, boundaries and the challenges that never show up in books or conference talks.
No hype. No platitudes. Just honest perspective, earned the hard way.
By Joe Natoli4.3
1212 ratings
You can’t reason people out of fear.
In this episode, Joe explains why resistance at work is rarely about logic or data — and almost always about anxiety, identity, and self-protection.
You’ll learn how to recognize fear when it shows up as pushback, how to respond without escalating conflict and why emotional intelligence is just as important as technical skill if you want your work to survive.
This is about understanding what’s really happening in the room — and protecting yourself in the process.
...........................................................
Special thanks to the incomparable Lisa Baskett for her amazing late-night-DJ-smoother-than-silk voiceover ;-)
If this episode resonated, consider subscribing to Making UX Work.
Each episode explores the human side of UX and product careers — confidence, power, impostor syndrome, boundaries and the challenges that never show up in books or conference talks.
No hype. No platitudes. Just honest perspective, earned the hard way.