For round two, we have the big boss in the room as Chair of the CRM Network HE, Richard Harrison (Digital Platform & Channel Manager, University of Warwick) joins us for a chat. We ask Richard how he developed a career in CRM, his thoughts on emerging trends, and what really makes him tick.

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FEATURING:

Liz Smythe

Andy Ball

Richard Harrison

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True CRM is a podcast production by the CRM Network HE, a collective of friendly CRM professionals working within Higher Education. For more info and to become a member visit: ⁠https://crmnetwork.org