In this episode, Col (R) Spencer Clouatre, PhD talks with Chief Operating Officer and Director of Golf at Plainfield Country Club, Scott Paris. This episode touches on the importance of hospitality and culture, measuring feedback from members, the significance of recon and intelligence in decision-making, and the value of creating an environment where employees feel comfortable sharing ideas. Scott talks through the unique career opportunities available in the golf industry for younger individuals and stresses the importance of remaining curious, putting in effort, and owning mistakes to drive success.

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