Testing Peers

Feedback


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Hello and welcome to another episode of the Testing Peers podcast.

This time, join Chris, David, Tara and Callum as we discuss the topic of feedback.

Before diving into the main topic, Callum asks what type of adventurer we would be. Both Callum and Tara have a background producing content around Dungeons & Dragons from a quality perspective.

Links to these will be at the bottom of these show notes.

The Peers then move onto the main topic of feedback, talking about what they find valuable - such as storytelling, actionable feedback relevant to the audience.

We then discuss examples both positive and negative from the context of a stand-up, talking about quantitative and qualitative feedback.

Culture is often informed by baggage and a feeling of lacking safety to report openly, the group chat about rejection sensitivity and how we attempt to frame challenging feedback with positivity and possibility.

The conversation moves to the concept of testers as a trusted advisor, always considering context, consistency, and integrity.

We talk about the art of delivering feedback with appropriate feedback with context.

The topic of anonymous feedback is the addressed, the difficulties in that area and damage that it can do.

Toxic positivity without specificity also comes up.

The podcast draws to a close with Chris and Callum drilling down to what a trusted advisor looks like, what it means and how it is relevant.

As promised, here are the links to Callum and Tara's DnD content:

  • How Dungeons and Dragons helped me to become a better agile team member - Callum Akehurst-Ryan
  • Pre-TestBash UK 2023 Meetup | Ministry of Testing - Callum Akehurst-Ryan

We hope you found the discussion useful and would love to hear your feedback.

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Saffron QA is a provider of recruitment and consultancy services, exclusively for the software testing industry.

You can find out more at https://saffronqa.co.uk/  or on LinkedIn

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