Let's walk through a familiar scenario. Your boss calls you into her office and asks you to sit down. "You're doing really great work," she says. "Your project plans are always on time and you've yet to abuse our unlimited vacation policy."

So far so good. But you can already sense what comes next. After a brief pause she continues, "BUT you've yet to win us any new business."

When feedback is delivered incorrectly it's useless. Recipients leave feeling attacked, not supported. Which is a shame because it's a vital tool for self-improvement. So, we sat down with Lee to create a short series on how to give and receive feedback.

Key Takeaways

• It's important to take a moment and reflect on what you've learned
• Ask for tangible examples
• It's fine to not agree with every piece of feedback you're being given
• If you disagree about a piece of feedback, connect with the person at a later date and discuss your differing opinions on the matter