Feefo Spotlight

In this episode, Feefo’s Nicola Renshaw is joined by Lisa Whalley-Smith from Ecoegg, Karen Waddilove from Amara Living and Merryn Chilcott from BAM Bamboo Clothing to discuss changing consumer attitudes toward sustainability, the issue of 'greenwashing' and how businesses can measure their sustainability success.Feefo takes the guesswork out of growing your business and building the best customer experience. We give you the tools and insight to build relationships, improve your brand reputati...

In this episode, Feefo’s Nicola Renshaw is joined by Steven Freudmann from the Institute of Travel & Tourism (ITT) and Stig Williams from Avis Budget Group to discuss the travel trends they're seeing emerging right now and what they think the future of travel could look like.Feefo takes the guesswork out of growing your business and building the best customer experience. We give you the tools and insight to build relationships, improve your brand reputation and make informed decisions for...

In this episode, Feefo’s Nicola Renshaw is joined by Lisa Fitzell from Elegant Resorts, Pete Brudenell from CV Villas and Gary Gough from Hoburne Holidays to discuss how they've had to adapt to survive (and thrive) during the pandemic.Feefo takes the guesswork out of growing your business and building the best customer experience. We give you the tools and insight to build relationships, improve your brand reputation and make informed decisions for the future.Discover more at feefo.com

In this episode, Feefo’s Nicola Renshaw is joined by Kim Wiggins from Kia to discuss the future of the automotive industry and the role Kia and their customers are playing in shaping it.Feefo takes the guesswork out of growing your business and building the best customer experience. We give you the tools and insight to build relationships, improve your brand reputation and make informed decisions for the future.Discover more at feefo.com

In this episode, Feefo’s Nicola Renshaw is joined by Jo Ellen Grzyb from Impact Factory to learn how listening closely to their customers helped them successfully transition their training business online during a challenging 2020. Feefo takes the guesswork out of growing your business and building the best customer experience. We give you the tools and insight to build relationships, improve your brand reputation and make informed decisions for the future.Discover more at feefo.com

In this episode, Feefo’s Nicola Renshaw is joined by co-founder of TheVeganKind, Scott McCulloch, to talk about how important customer feedback has been to the growth of their online business. Feefo takes the guesswork out of growing your business and building the best customer experience. We give you the tools and insight to build relationships, improve your brand reputation and make informed decisions for the future.Discover more at feefo.com

In this episode, Feefo’s Nicola Renshaw is joined by Sue Stevenson from Donald Russell, Beth Roach from Museum Selection and Stuart Rolfe from Invopak to discuss what the Feefo Trusted Service Awards means to them, the importance of delivering exceptional customer service and how they've used their awards to grow their brand. Feefo takes the guesswork out of growing your business and building the best customer experience. We give you the tools and insight to build relationships, improve ...

In this episode, Feefo’s Nicola Renshaw is joined by Gemma Schmid from Purplebricks to find out how they’re using customer insight to create new and innovative ways to buy and sell properties in what has been a challenging year for the market. We also delve into the Feefo Trusted Service Awards and the many ways they have helped Purplebricks to stand out and increase trust in their brand.Feefo takes the guesswork out of growing your business and building the best customer experience. We give ...