Public Information Officer John Shea discusses strategically leveraging social media for crisis management, the credibility gap between what consumers say on social media and what you say on your website, and why press releases are ineffective crisis management tools.   FEMA Public Information Officer John Shea discusses how the Federal Emergency Management Agency uses social…

Public Information Officer John Shea discusses strategically leveraging social media for crisis management, the credibility gap between what consumers say on social media and what you say on your website, and why press releases are ineffective crisis management tools. FEMA Public Information Officer John Shea discusses how the Federal Emergency Management Agency uses social…

Public Information Officer John Shea discusses strategically leveraging social media for crisis management, the credibility gap between what consumers say on social media and what you say on your website, and why press releases are ineffective crisis management tools. &nbsp; FEMA Public Information Officer John Shea discusses how the Federal Emergency Management Agency uses social…

FEMA Crisis Management Case Study with John Shea

How Technology is Changing the Way Organizations Communicate, and the Way People Consume Media and Information. Show Blog: https://www.ericschwartzman.com/blog/

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FEMA Crisis Management Case Study with John Shea

FEMA Crisis Management Case Study with John Shea