From pizza to piled-high subs: Dive into the inspiring journey of Penn Station East Coast Subs with COO Craig Dunaway. Learn how they pivoted, mastered costs, and adapted to thrive, even through COVID-19. Discover the secrets to scaling a successful franchise: smart systems, financial precision, and embracing change. Get actionable tips for maximizing profits and navigating industry challenges. This episode is packed with optimism and insights for aspiring entrepreneurs and seasoned franchisees alike. Don't miss it!