It's easy to get complacent and fall in the trap of telling yourself "this is the way that it's always been done". Our industry is moving forward because of leaders like Melisa Jones-Knight; she is fighting for her team to not stay complacent, and not only that, empowering her team to have levels of accountability and standards. 

Creating company sales culture (the mythical beast we'll talk about in a later episode), year-long messaging campaigns yield strong referrals, and much more in this episode. 

Connect with Melisa here: https://www.linkedin.com/in/melisa-jones-knight-301b5a203/

Listen to more episodes of the 100 Club Podcast here: https://anchor.fm/michael-moye1