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Fighting Fraud at Mastercard Thousands of Times a Second – A Use Case of Application Monitoring [Splunk Enterprise]
At Mastercard, we assist our banks in making sure their cardholders are protected from fraud attacks on their cards. We process tens of thousands of transactions per second all within tens of milliseconds. When our platform has outages (big and little), we need to understand how the problem occurred so we can prevent future issues and provide the best service possible. I will provide a detailed use case of a past incident, our challenges and how Splunk helped us find the culprit and make changes to our platform and processes to prevent the issue in the future.
Speaker(s)
Ted Boehm, Vice President, Software Engineering, Mastercard
Ted Boehm, Vice President, Software Engineering, Mastercard
Slides PDF link - https://conf.splunk.com/files/2019/slides/IT2219.pdf?podcast=1577146210
Product: Splunk Enterprise
Track: IT Operations
Level: Intermediate
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By SplunkAt Mastercard, we assist our banks in making sure their cardholders are protected from fraud attacks on their cards. We process tens of thousands of transactions per second all within tens of milliseconds. When our platform has outages (big and little), we need to understand how the problem occurred so we can prevent future issues and provide the best service possible. I will provide a detailed use case of a past incident, our challenges and how Splunk helped us find the culprit and make changes to our platform and processes to prevent the issue in the future.
Speaker(s)
Ted Boehm, Vice President, Software Engineering, Mastercard
Ted Boehm, Vice President, Software Engineering, Mastercard
Slides PDF link - https://conf.splunk.com/files/2019/slides/IT2219.pdf?podcast=1577146210
Product: Splunk Enterprise
Track: IT Operations
Level: Intermediate