Taking your complaint to the  Ombudsman can be like two  Pandas mating; expectations can be high, but the results disappointing 

Brennans solicitors
Lawyers - Property, commercial, disputes, Wills and estates 

Brennans solicitors
Lawyers - Property, commercial, disputes, Wills and estates 

Brennans solicitors
Lawyers - Property, commercial, disputes, Wills and estates

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Paul Brennan is the principal of Brennans Solicitors, a law firm located on the Sunshine Coast, Queensland, Australia, where he practices with his wife, Diane in the areas of business law, litigation, property and wills/estates.

Over the years, by working in various countries, he noticed how similar the law can be. He set out to explain the law in a simple and often humorous way.

He has written several books about law and lawyers.

Further details of his profile can be found on Linkedin.