Did you ever wish you could take it back?   Examine some practical advice and tips to prevent email catastrophes. 

In sales we hear No more than we hear Yes.   How to know when to keep driving the sale and when to pull back.  What is disappointment therapy?

Explore added value in your products, your company and yourself.

Part 2 of the angry customer.  

How to Respond to an Angry Customer in a way that builds a solid business relationship.  

Set your home office up for success. Use these tips and tricks up a home office free of distractions. How to navigate all the summer time activities while working in the Home Office with kids, dogs, and doorbells.

Some Practical Tips to keep selling during or getting back to work after a devastating life crisis. Discussion about managing through the rough road ahead.