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Miguel Armaza sits down with Santiago Suárez, Co-Founder & CEO of Addi, one of Colombia’s fastest-growing fintech and commerce platforms. With a background that spans global finance and a track record of driving innovation in Latin America, Santiago shares a candid, in-depth look at lessons from scaling Addi to over $1.3 billion in annualized GMV, serving 2.5 million customers, and achieving industry-leading gross margins above 55%.
In this episode, Santiago and Miguel dive deep into Addi’s unique approach to board management—treating every board meeting as a “dirty laundry” session to maximize transparency, trust, and tangible input from world-class investors like Andreessen Horowitz, GIC, and Union Square Ventures. Santiago also unpacks the company’s relentless focus on operational excellence, from shifting to a North Star-driven management style to building a contentious yet high-performing executive team with global talent from Amazon, Capital One, and PayTM.
Timestamped Overview
00:00 Intro
03:57 Monthly updates streamline meetings
09:00 Building Success Amid Challenges
13:02 Seamless commerce and finance ecosystem
14:20 Persistent Networking Pays Off
18:49 Marketplace built on consumer demand
21:43 Scaling globally through self-funding
24:00 Show Your Work The Why
27:30 Empowered Customer Service Equity
31:30 AI Agents Powering Transactions
34:10 AI Data and Deployment Nuances
38:30 Building success through early funding
41:30 CEO weekly field day
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Miguel Armaza sits down with Nico Simko, CEO and co-founder of Clair, for an inside look at the journey, pivots, and insights behind one of the most innovative companies in earned wage access and embedded fintech.
From his early days as a competitive fencer on the Swiss national team—where he learned the mental agility and resilience needed for entrepreneurship—to his high-impact stints at J.P. Morgan, Nico shares how his personal story shaped his approach to building and scaling Clair. He dives into founding Clair and the surprising early missteps around product-market fit, the company’s evolution toward deep partnerships with payroll and workforce management platforms, and why saying “no” is a crucial leadership skill for founders.
Timestamped Overview
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Miguel Armaza is Co-Founder and General Partner of Gilgamesh Ventures, a seed-stage investment fund focused on fintech in the Americas. He also hosts and writes the Fintech Leaders podcast and newsletter.
Miguel on LinkedIn: https://bit.ly/3nKha4Z
Miguel on Twitter: https://bit.ly/2Jb5oBc
Fintech Leaders Newsletter: bit.ly/3jWIp
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Miguel Armaza interviews Alan Patricof and Howard Morgan, two of the most influential figures in the venture capital industry. From the early days of just 50 annual deals to today’s 10,000 opportunities, they’ve helped shape the industry’s explosive growth over the last five decades.
In this episode, Alan and Howard share lessons from navigating multiple crises, their vision for the AI revolution and a future with humanoid robots, and why mentorship and legacy matter more than money when building enduring companies.
Want more podcast episodes? Join me and follow Fintech Leaders today on Apple, Spotify, or your favorite podcast app for weekly conversations with today’s global leaders that will dominate the 21st century in fintech, business, and beyond.
Do you prefer a written summary? Check out the Fintech Leaders newsletter and join 80,000+ readers and listeners worldwide!
Miguel Armaza is Co-Founder and General Partner of Gilgamesh Ventures, a seed-stage investment fund focused on fintech in the Americas. He also hosts and writes the Fintech Leaders podcast and newsletter.
Miguel on LinkedIn: https://bit.ly/3nKha4Z
Miguel on Twitter: https://bit.ly/2Jb5oBc
Fintech Leaders Newsletter: bit.ly/3jWIp
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Miguel Armaza interviews Art Levy, Chief Business Officer of Brex. Brex has scaled to over $100 billion in processed transactions while becoming one of the most influential multibillion-dollar fintechs in the world. In this episode, Art shares the strategies behind Brex’s hypergrowth comeback, its extreme focus on three core products, and the culture that continues to produce founders of billion-dollar companies.
Want more podcast episodes? Join me and follow Fintech Leaders today on Apple, Spotify, or your favorite podcast app for weekly conversations with today’s global leaders that will dominate the 21st century in fintech, business, and beyond.
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Miguel Armaza interviews the CEO of Shift4. Shift4 has been at the forefront of the global payments industry for 26 years—and they’re only getting started. In this episode, CEO Taylor Lauber reveals the strategies that have kept the company ahead in a competitive, fast-moving market.
Want more podcast episodes? Join me and follow Fintech Leaders today on Apple, Spotify, or your favorite podcast app for weekly conversations with today’s global leaders that will dominate the 21st century in fintech, business, and beyond.
Do you prefer a written summary? Check out the Fintech Leaders newsletter and join 80,000+ readers and listeners worldwide!
Miguel Armaza is Co-Founder and General Partner of Gilgamesh Ventures, a seed-stage investment fund focused on fintech in the Americas. He also hosts and writes the Fintech Leaders podcast and newsletter.
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Miguel Armaza interviews the CEO of Cashea. In a country where credit vanished, Cashea built a new system from scratch. CEO Pedro Vallenilla shares how they scaled BNPL to 3% of Venezuela’s GDP, through trust-based lending, merchant financing, and a bold vision for national impact.
Want more podcast episodes? Join me and follow Fintech Leaders today on Apple, Spotify, or your favorite podcast app for weekly conversations with today’s global leaders that will dominate the 21st century in fintech, business, and beyond.
Do you prefer a written summary? Check out the Fintech Leaders newsletter and join 80,000+ readers and listeners worldwide!
Miguel Armaza is Co-Founder and General Partner of Gilgamesh Ventures, a seed-stage investment fund focused on fintech in the Americas. He also hosts and writes the Fintech Leaders podcast and newsletter.
Miguel on LinkedIn: https://bit.ly/3nKha4Z
Miguel on Twitter: https://bit.ly/2Jb5oBc
Fintech Leaders Newsletter: bit.ly/3jWIp
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Miguel Armaza interviews Steve Stagner, CEO of Crete, an AI-powered roll-up deploying $500+ million to modernize the accounting industry. Backed by Thrive Capital, Bessemer Venture Partners, and others, Crete is acquiring US accounting firms and transforming them with OpenAI-powered tools. Steve brings battle-tested insights from building Mattress Firm from a single $1,300 franchise to a $3.8 billion Fortune 500 giant.
In this episode, we discuss (1) Why "People, Process, Technology" - in that exact order - is the only formula that works for AI transformation; (2) How Crete's partner equity model differs from traditional PE roll-ups, letting firms keep their culture while accessing enterprise-grade AI tools; (3) Why firms that don't embrace AI will lose and how Crete has already seen 30-50% efficiency gains through AI-powered trial balance normalization and audit testing... and a lot more!
Want more podcast episodes? Join me and follow Fintech Leaders today on Apple, Spotify, or your favorite podcast app for weekly conversations with today’s global leaders that will dominate the 21st century in fintech, business, and beyond.
Do you prefer a written summary? Check out the Fintech Leaders newsletter and join 80,000+ readers and listeners worldwide!
Miguel Armaza is Co-Founder and General Partner of Gilgamesh Ventures, a seed-stage investment fund focused on fintech in the Americas. He also hosts and writes the Fintech Leaders podcast and newsletter.
Miguel on LinkedIn: https://bit.ly/3nKha4Z
Miguel on Twitter: https://bit.ly/2Jb5oBc
Fintech Leaders Newsletter: bit.ly/3jWIp
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[Original air date, April 9, 2024] Miguel Armaza interviews Jack Zhang, CEO & Co-Founder of Airwallex, a global payments and treasury giant that moves $7 billion in monthly transaction volume and serves 100,000+ clients, including Brex, Rippling, and SHEIN.
Founded in Melbourne in 2015, Airwallex was last valued at $6.2 billion and has raised over a billion dollars from Sequoia, DST, Square Peg, Greenoaks, Mastercard, Tencent, Salesforce, and many more.
In this episode, we discuss:
Want more podcast episodes? Join me and follow Fintech Leaders today on Apple, Spotify, or your favorite podcast app for weekly conversations with today’s global leaders that will dominate the 21st century in fintech, business, and beyond.
Do you prefer a written summary? Check out the Fintech Leaders newsletter and join 80,000+ readers and listeners worldwide!
Miguel Armaza is Co-Founder and General Partner of Gilgamesh Ventures, a seed-stage investment fund focused on fintech in the Americas. He also hosts and writes the Fintech Leaders podcast and newsletter.
Miguel on LinkedIn: https://bit.ly/3nKha4Z
Miguel on Twitter: https://bit.ly/2Jb5oBc
Fintech Leaders Newsletter: bit.ly/3jWIp
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Miguel Armaza interviews Eynat Guez, CEO and Founder of Papaya Global. She has built an HR and payroll platform that has transformed how companies manage and operate global teams across 180 countries. After having faced over 1,000 rejections from VCs, Papaya has now grown to process $34 billion in payments annually and they've raised significant funding from Insight Partners, Bessemer, Greenoaks Capital, and more.
We discuss why brutal honesty and direct leadership creates stronger companies, how founders need to learn "investor language" to sell the company vision rather than the product, the operational complexity of building global from day one across 160 countries, and how being a mother of three shaped her approach to building a hypergrowth company.
Want more podcast episodes? Join me and follow Fintech Leaders today on Apple, Spotify, or your favorite podcast app for weekly conversations with today’s global leaders that will dominate the 21st century in fintech, business, and beyond.
Do you prefer a written summary? Check out the Fintech Leaders newsletter and join 80,000+ readers and listeners worldwide!
Miguel Armaza is Co-Founder and General Partner of Gilgamesh Ventures, a seed-stage investment fund focused on fintech in the Americas. He also hosts and writes the Fintech Leaders podcast and newsletter.
Miguel on LinkedIn: https://bit.ly/3nKha4Z
Miguel on Twitter: https://bit.ly/2Jb5oBc
Fintech Leaders Newsletter: bit.ly/3jWIp
Send us Fan Mail
Miguel Armaza interviews Chen Amit, CEO and Co-Founder of Tipalti, a global fintech platform processing billions in payments and serving over 4,000 mid-market companies worldwide. By focusing on the underserved mid-sized companies, Tipalti has achieved 99% gross revenue retention over 15 years and secured licenses across 50+ jurisdictions.
We discuss:
Want more podcast episodes? Join me and follow Fintech Leaders today on Apple, Spotify, or your favorite podcast app for weekly conversations with today’s global leaders that will dominate the 21st century in fintech, business, and beyond.
Do you prefer a written summary? Check out the Fintech Leaders newsletter and join 75,000+ readers and listeners worldwide!
Miguel Armaza is Co-Founder and General Partner of Gilgamesh Ventures, a seed-stage investment fund focused on fintech in the Americas. He also hosts and writes the Fintech Leaders podcast and newsletter.
Miguel on LinkedIn: https://bit.ly/3nKha4Z
Miguel on Twitter: https://bit.ly/2Jb5oBc
Fintech Leaders Newsletter: bit.ly/3jWIp
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