<p>Jake Shields gives us details on his contact center experience and talks more about first call resolution and how the industry is changing.</p>

Jake Shields gives us details on his contact center experience and talks more about first call resolution and how the industry is changing.

First Call Resolution With Jake Shields

At CCI Systems, working to make life better means designing and implementing the most cutting-edge, futureproofed communication networks in the business. As the whole world pushes towards a more connected future, stick with our team, and the host of this podcast, Joe Smith, to experience the journey toward continued interconnectivity. 

Connect with us to gain an understanding of how you stay connected with those around you.

#makelifebetter

Technology

At CCI Systems, working to make life better means designing and implementing the most cutting-edge, futureproofed communication networks in the business. As the whole world pushes towards a more connected future, stick with our team, and the host of this podcast, Joe Smith, to experience the journey toward continued interconnectivity. Connect with us to gain an understanding of how you stay connected with those around you. #makelifebetter

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First Call Resolution With Jake Shields

First Call Resolution With Jake Shields