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In this episode of Beyond the Tip, we’re serving up the raw truth about customer reviews—the good, the bad, and the ones that still keep us up at night. From the pressure to get that perfect Yelp mention to the awkward dance of asking for one, we break down what reviews really mean for servers. With Megan out sick, Shea and Mac are joined by special guest Madi (aka Junior Sass), who shares their take on review culture and the weirdest feedback they’ve seen. Grab a pen—you might just learn how to ask for that five-star review without sounding like a robot.

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