Forget gears and levers. Organizations aren't machines, they're living things, and trust is their lifeblood. We’re talking about how one CIO, "the Architect," fixed a broken team not with more rules, but by building real trust. It’s about competence, reliability, and making sure people feel safe to speak up. This isn’t about building a better machine; it’s about growing something that can adapt and improve on its own.

This episode is presented by platformeconomies.com - and if you are interested in matters of architecture, check out my site with great reads for IT pros- https://itbookhub.com)