Can leadership really change patient outcomes?

In this episode, Rick Martin, Sr. Business Development Director at Cengage Group, sits down with Bijan Zandbod, Talent and Organizational Effectiveness Principal Consultant, to show how strong leadership, smart HR practices, and engaged teams can close critical gaps in healthcare.

They explore why hiring for collaboration and leadership skills matters more than ever, how small leadership choices make a big difference, and why anyone at any level can step up and lead. Packed with real-world insights and data-backed strategies, this conversation is a must-watch for anyone in healthcare, HR, or leadership.

Key Takeaways:

• Transformational leadership reduces errors and improves patient satisfaction
• Engaged teams have 78% less absenteeism and 21% lower turnover
• Behavioral interviewing helps hire the right people
• Leaders at any level can make an immediate impact

Speakers:

• Bijan Zandbod – Talent and Organizational Effectiveness Principal Consultant, Freelance
• Rick Martin – Sr. Business Development Director, Cengage Group
  
  

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