Confusing medical bills, endless staff hours chasing patient payments, and outdated paper statements don’t just slow down collections—they drive patients away. In this episode, we explore the hidden costs of patient payments, unpacking how billing inefficiencies erode patient trust and loyalty while straining practice cash flow.

We reveal five clear warning signs your billing system is hurting your practice and spotlight proven solutions that can cut AR days in half, boost collections by up to 60%, free staff from manual payment follow-ups, and give patients the transparency and convenience they now expect.

From pre-visit estimates and digital payment options to automated reminders, financing tools, and integrated collections, we show how smarter billing strategies can transform healthcare payments into a smoother, more profitable, and patient-friendly process.

Tune in to learn how fixing the patient payment experience may be the fastest way to protect your revenue and patient loyalty—without a costly system overhaul.