Career Volt Podcast

Fixing the Hiring Crisis: Work as a Product with Josh Hill


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In this powerful and thought-provoking episode, Jennifer Fellin sits down with Josh Hill, founder of Super Hired AI, to explore why the modern hiring process is fundamentally broken — and what it will take to fix it. Together, they unpack how rushed recruitment, AI-generated resumes, and outdated industrial-era systems are creating misaligned teams, poor retention, and costly hiring mistakes.

Josh introduces his revolutionary “work as a product” philosophy, which reframes hiring as a matchmaking process rooted in deep discovery, human connection, and intentional design. He shares how Super Hired achieves a staggering 95% retention rate over 18 months by slowing down the hiring process, uncovering individual work drivers, and aligning candidates with environments where they can truly thrive.

This episode dives into:

  • Why speed-driven hiring is damaging culture and performance

  • The hidden costs of bad hires for businesses

  • How AI should support — not replace — human judgment

  • The psychology behind work motivation and job fulfillment

  • Designing employee experience as a dynamic, evolving product

    Whether you’re a business leader, HR professional, or job seeker feeling frustrated by today’s hiring landscape, this conversation will change how you view recruitment, leadership, and the future of work.

    🎧 If you're ready to rethink how teams are built and how work is designed, this episode is a must-listen.

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    Career Volt PodcastBy Jennifer Fellin