Akku Kumar was sitting at DFW, four hours into an eight-hour delay, when something clicked. Two years later, he's got contracts with multiple airports and a team building technology to fix one of air travel's most annoying problems. We talk about the 80 customer interviews it took to find the right problem, why five co-founders didn't work out, and what he's sacrificed to build Arrow Analytics while finishing his master's at Texas A&M.Want to be on the podcast yourself, or know somebody who might be a good fit? Reach out to us ⁠at [email protected].