The COVID-19 pandemic has put a lot of strain on firms and their employees. With everyone working remotely, the ties that bind the firm together can start to fray. Firms have found many ways to deal with this challenge, and Florence Sterlin, president of D.B. Sterlin Consultants in Chicago has come on the podcast to talk about the changes her firm undertook, how they worked, and what's she's learned looking to the future.