Welcome to our Workplace 2022 virtual forum series, designed to shine a spotlight on some of the key topics impacting on how we work today. This series forms part of the 10-year celebrations for The Art of Work, a consultancy that specialises in helping organisations and individuals navigate the changing world of work.

Across this year we are hosting a series of live podcasts exploring everything from the role of our physical workplaces in the new hybrid working world, the future of workplace learning and how we can better support and value our front-line workers, and much more. 

In this episode we turn our focus to Frontline Workers.  Research has shown that these vital workers in our economy have experienced the sharpest fall in engagement during the pandemic.   Joined by managers from the ambulance service, councils and David Dagger from the Institute of Customer service, we ask the question, what is an essential worker and explore how we can reengage and support them, many of whom have experienced significant challenge through the pandemic.